Enterprise Data Quality
Management Services

Strategic data management solutions for high-
impact business performance

Data Quality Management

In today’s digital-first business landscape, data quality remains a critical yet often overlooked challenge for enterprises. Studies show that B2B data degrades at an alarming rate of 30% annually, directly impacting revenue operations and customer engagement effectiveness. Without a robust data quality strategy, organizations risk compromising their marketing ROI, sales productivity, and customer relationship management efforts.

Our enterprise-grade data quality management services seamlessly integrate with leading CRM platforms including Salesforce.com, Microsoft Dynamics CRM, Sugar CRM, SAP CRM, Oracle CRM, ZOHO CRM, and Marketo. We deliver comprehensive data cleansing and enrichment solutions that ensure your business operates with the highest quality, most current customer information available.

Precision Data Management.

Unified Customer Intelligence for Enhanced Decision Making

In an era where data volumes grow exponentially and customer information evolves continuously, maintaining data quality has become mission-critical for business success. Our data quality management framework delivers a unified, accurate view of your customers through systematic health checks, enrichment, and ongoing maintenance protocols. This enables your teams to make confident decisions and execute targeted campaigns with precision.

We implement sophisticated data quality management solutions that analyze, cleanse, enhance, and continuously monitor your data assets. Our proprietary matching algorithms identify anomalies and handle duplicates based on customized business rules, while our enrichment services add over 50 unique data points per contact record. This transformation of raw data into actionable intelligence enables precise prospect targeting and strategic customer engagement.

Understanding CRM Data Degradation.

Common Sources of CRM Data Quality Issues

1

Workforce Mobility

Professional transitions and relocations quickly outdated contact information, making previously valid records obsolete.

2

Integration Challenges

Automated data flows from web forms and gated content often introduce inconsistencies and validation gaps in your CRM.

3

External Data Sources

Imported lists from third-party vendors or legacy systems frequently contain varying data standards and quality levels.

4

M&A Data Inheritance

Mergers and acquisitions bring together disparate databases with different structures and validation rules.

5

User Input Variations

Incomplete field entries and non-standardized data input practices create gaps in customer records.

Maximize CRM Value

Drive higher user adoption with clean, reliable data

Superior Engagement

Achieve premium contact rates and minimal bounce rates

ROI Optimization

Reduce wasteful spend on invalid data

Targeted Outreach

Create precise customer profiles for focused campaigns

Real-Time Data Enhancement.

Power Your Revenue Operations with Quality-Assured Data

Data degradation silently erodes business value, with industry research showing that data professionals spend up to 60% of their time addressing quality issues rather than driving insights. For B2B organizations, this translates to significant revenue leakage through ineffective campaigns and missed opportunities.

Our comprehensive data quality solutions combine automated validation with expert human oversight to deliver exceptional accuracy and coverage. Through systematic analysis, gap identification, structured cleansing, and continuous validation, we ensure your teams always work with the most current and accurate customer information.

What Drives Data Decay?

Critical Factors Affecting Your Data Quality

1

Multi-Source Data Complexity

Data sourced from subscriptions, acquisitions, vendors, and research creates inconsistencies in quality and format, making standardization difficult.

2

Inactive Marketing Data

Valuable leads from webinars, surveys, events, and gated content quickly become outdated without regular verification and updates.

3

Incomplete Profile Information

Missing demographic, firmographic, and sociographic details limit personalization capabilities and campaign effectiveness.

Data Health Assessment

Automated diagnostics for data completeness, accuracy, and consistency

Advanced Data Enrichment

Comprehensive enhancement with verified business, demographic, and technographic insights

Enterprise-Grade Data Security.

Our cloud-based data quality environment maintains the highest security standards with full GDPR compliance and enterprise-grade protection protocols.

Enabling Data-Driven Marketing.

Comprehensive Data Solutions for the entire Customer Data Life-cycle.

Gain access to meticulously verified, compliance-ready customer data built to supercharge your marketing campaigns and accelerate results.

Harness the power of AI and human expertise to transform raw data into actionable business intelligence that drives strategic decisions.

Our Thought Leadership.

Datamatics blog showcases best practices, key insights and thought leadership nuggets on data driven marketing, business intelligence, market research and CPA best practices, enabled by the latest technology trends.

The Datamatics Edge.

Transforming B2B Data into Marketing Success
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Client Partnerships

Testimonials.

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Raajiv K Sachdeva - Executive Vice President (Operations)

Raajiv K Sachdeva

Chief Operating Officer

Raajiv manages worldwide operations for all key service lines including Customer Acquisition & Retention Solutions, B2B Data Solutions, Business Research & Analysis, Corporate Finance & Accounting, Book Keeping & Taxation and Customer Experience Management.

He has over 20 years of industry knowledge in end-to-end Business Process Operations and consultative selling across the US, UK, Philippines and India.  He has played a pivotal role in offshore delivery of multiple business units for large accounts, which has resulted in significant growth, revenue and market share. Raajiv has held leadership positions at Sitel, Affinity Express and Genpact.

Raajiv is a Commerce graduate from Kolkata University and has done an Organizational Leadership Management program from Harvard Business School.

Ashish Gupta

Sr. Vice President – Finance & Accounts (BU)

Ashish heads the Finance & Accounts operations portfolio. He has overall 22 years of experience into managing various verticals under F&A including, Accounts Payable, Accounts Receivables, Treasury and Cash/ Bank Management, Report and Closing, Automation and Controls, Fixed Assets and Project Accounting. He is a seasoned Operations, Solutions & Transition leader with a proven track record to lead, motivate and manage large teams. 

His last stint was with Ocwen Financial, prior to which he has worked with large organizations like Genpact, Igate, Oracle and American Express.

Ashish holds a Post-Graduation Diploma in Financial Management and is a MBA with specialization in Finance from IGNOU University.

Loly Vadassery​ - Chief Human Resources Officer

Loly Vadassery​

Chief Human Resources Officer

Loly’s experience of over 2 decades in HR spans across Strategic HR, Culture Transformation, Organization Development, Organization Design and Leadership Development. As a strategic business partner, coupled with business understanding, people skills and strategic thinking, she is the Coach to the Leadership team. She has been with Datamatics for over 12 years (across two stints).

Prior to Datamatics, she held Leadership roles at major enterprises like Core Education & Technologies Ltd., Cirrus Technologies and Geodesic in the IT/Education space.

Loly holds a Post Graduate Diploma in Human Resources Management from Symbiosis (Pune), M.Sc. in Psychotherapy & Counselling from the Institute of Psychotherapy & Management Sciences (Mumbai). She also holds a Results Coach Certification (ICF accreditation) from the Neuroleadership Institute.  She was awarded as a Finalist in the LinkedIn Conscious Business Leadership Awards in May 2016 and also featured as a Thought Leader in the LinkedIn Annual Coffee Table book in January 2017.

Maneesh Garg - Sr. Vice President (Corporate Finance, Accounts & Legal)

Maneesh Garg

Sr. Vice President – Corporate Finance, Accounts & Legal

Maneesh heads the Corporate Finance function. He is responsible for overall Financial and Business Planning, Performance Monitoring, Financial Forecasting, Analysis, Taxation, Procurement and Cash Flow Management.

Maneesh has more than 13 years of experience in the Business Process Management industry. Prior to his present tenure, he has worked with Genpact, Aegis (Essar group enterprise) and Aditya Birla Minacs, where he handled several key financial functions including Corporate Strategy, Mergers & Acquisitions, Financial Planning and Analysis. During his tenure with Aegis, he played an important role in the divestment of US and Philippines business.

Maneesh is a qualified Chartered Accountant.

Jayram Iyer - Vice President (Information Technology)

Jayram Iyer

Vice President – Information Technology

Jayram heads the Information Technology function. He has over 25 years of rich experience in successfully directing and leading key initiatives for Business & Operational Transformation, IT Transformation, Solutions and Consulting, IT Infrastructure, Analytics & Automation across Customer Experience and Service domain for industry verticals.  

His last stint was with Aegis Customer Support Services. Prior to which he has worked for organizations such as Conneqt Business Solutions (Formerly known as Tata Business Support Services), Hinduja Group and PCS Industries.

He is a Commerce Graduate from the University of Mumbai.

Harsha Pai​

Chief Executive Officer

Harsha is responsible for the global strategic direction and creating a vision for success.

He has over 25 years of experience in the BPO, ITO & Consulting domain. His cross-industry experience spans diverse service lines, such as BI & Analytics, F&A, SCM, Customer Management Operations, etc. Prior to Datamatics, he was part of the Senior Leadership team in the Business Services division of HCL. In his career, he has held Leadership positions at top companies including WNS, Intelenet, Citicorp, HSBC etc.

Harsha is a Gold medallist in MBA from Somaiya Institute, Mumbai.

Siddharth Kanodia​​​

Sr. Vice President – Business Strategy

As Sr. Vice President – Business Strategy, Siddharth plays a crucial role in defining the Company’s strategic vision, whilst facilitating the Company’s entry into new markets/new verticals and devising global growth strategy including Mergers & Acquisitions. 

He has over 14 years of Marketing and Banking experience in India, Australia and Singapore and has worked with Standard Chartered Bank, Singapore in their Corporate Advisory Division.

Siddharth has completed his MBA from the University of Queensland, Australia.

Nishant Kanodia​

Director

Nishant is a member on the Board of Directors. Before Datamatics, he was with Bearing Point, USA where he provided strategy consulting to large financial institutions.

Nishant has done his MBA in Finance with a double major in  Business Strategy from the renowned Wharton Business School, USA. He has also been awarded the Golden Alumni Award from H.R. College, India from where he received his Bachelor’s Degree in Commerce.

Nishant is a member of the Mumbai Chapter of the Entrepreneurs Organization (EO) and Young President Organization (YPO).

Yogendra Kanodia

Chairman and Managing Director

Mr. Kanodia joined Datamatics Business Solutions Ltd (earlier known as Datamatics Financial Services Ltd.)  in 1985, after spending over 10 years in leadership positions at Wipro and Parle with forte in Marketing and Corporate Management. Under his visionary leadership, the Company has been achieving significant growth in the global BPM space, and has become one of the market leaders in the Demand Generation and Sales Acceleration business.

He is a B.Tech from the Indian Institute of Technology (IIT) – Bombay, and also holds a Master’s in Business Administration from the Jamnalal Bajaj Institute of Management Studies (JBIMS), Mumbai.

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